Help – Accessibility Statement
Last Updated as of July 27, 2022.
We firmly believe that our products and the internet as a whole should be available and accessible to anyone. We are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with these guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, people with visual impairments, people with cognitive disabilities, and more.
This website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard, although we are constantly working to improve this.
We take many measures to ensure accessibility at our company such as: including accessibility through our internal policies, integrating accessibility into our procurement practices, assigning clear accessibility goals and responsibilities, and employing formal accessibility quality assurance methods.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML and adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.
We used both a self-evaluation, as well as an external evaluation approach to assess the accessibility needs on our website. These approaches included: multiple compliance assessment programs, advice from legal counsel, our developer’s recommendations, as well as customer feedback. We will continue to build upon our approaches for assessing our website and strive to make our website accessible to all people.
Noted accessibility limitations
Accessibility limitation 2: We currently use Third-Party Apps that integrate with Shopify that are not entirely ADA compliant. These third-party apps cannot be adjusted as they are auto-injected scripts or code directly from the manufacturing company. We are working with our developers and the third-party app companies to solve this problem, but cannot provide an estimated completion date can be given at this time. Please reach out to email@example.com for any assistance.
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most essential screen-reader requirements:
Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, and modal dialogues (popups), and others.
Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported on our website
Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments: users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments: users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
Animations: epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting: users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting: users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders: we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher the meanings of phrases, initials, slang, and others.
Additional functions: we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Assistive technology and browser compatibility
We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.
Feedback and formal complaints
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact us, please send an email to firstname.lastname@example.org.
If you wish to file a formal complaint, please follow the following procedure. Please send an email to email@example.com with the subject line "ADA Complaint” or contact us using our Contact Form (https://sessiongoods.com/pages/help#contact) and submit a contact request with the Inquiry Type: "ADA Complaint."
In the event a formal complaint is filed, we will resolve the issue or send a formal response within 5-7 business days. We aim to give all people equal ability to enjoy our products and will work diligently and in good faith to resolve any issues.